Frequently Asked Questions
Everything you need to know about your Edward Martin experience.
What materials are used in Edward Martin furniture?
We pride ourselves on using premium, sustainably sourced materials including solid hardwoods, top-grain leathers, and high-resilience foams to ensure longevity and comfort.
How long will it take to receive my order?
In-stock items typically ship within 3-5 business days. For larger furniture pieces, delivery usually takes 2-4 weeks depending on your location and our specialized white-glove delivery schedule.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery for most furniture items. This includes bringing the item into your room of choice, full assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made or made-to-order furniture pieces are final sale and cannot be returned.
How can I track my shipment?
Once your order departs our warehouse, you will receive a confirmation email with a tracking link. For large freight deliveries, our carrier will contact you directly to schedule a delivery window.
Does Edward Martin furniture come with a warranty?
All Edward Martin furniture includes a 1-year limited warranty covering manufacturing defects in materials and workmanship to provide you with peace of mind.